Outsourced IT Support

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Relax, let the experts at Tartan take care of your technology

Computer support for Northern Ireland businesses

Technology is fundamental to most businesses these days and like many things in life 'Out of site is out of mind'. From not receiving that email, to the printer breaking down or then the network running at a frustratingly slow speed; let's face it we all suffer from IT issues.

To then go and top it all, if that isn't painful enough, our current IT people then don't seem to see things the way we do and then take hours to acknowledge our call and days to come to site. Meanwhile, your business suffers and your frustrations grow.

The first step to a happier co-existence with technology is to accept that all electrical and mechanical devices do fail. That's not the problem. It's the sheer inconvenience when they do and the time to get back up and working that causes the grief.

 

Reduce the grief when the inevitable happens

Relax, Tartan IS understand these matters and have been successfully resolving computer aggravation since 2001. Our philosophy is that we look at taking the heat out of the immediate situation should the 'worst happen'.

Like a holed Oil Tanker, there's no point continuously cleaning up the mess downriver if we can go upstream just the once and deal with the orignal problem at source.

Our thinking and understanding of PC hardware and software related problems (including the people, places and processes) saves you time, exasperation and money and gets your business back up and working again.

We proactively manage your technology to keep you and your team working on what you do best, growing your business and serving your customers.

What Tartan can offer

  • Talented and commited technology professionals to compliment your own skills and experience from 'none' to assisting your own full-time technology staff.
  • Unlimited telephone support to help resolve your issues or to ask for general technology advice
  • Unlimited remote support through secure access to your server and computers
  • On-site visits if it cannot be resolved quickly via remote support
  • Remote monitoring of servers for pro-active maintenance and day to day windows updates, and back-up log checking

Contact us to find out how we can tailor a support package to meet your needs

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